CARGO GSSA SERVICES

WorldTrans Cargo operates as General Sales & Services Provider (GSSA) and offers a full range of services on behalf of dozens of the world's most reputable airlines it represents. We provide an international network with vast experience, flexibility, reliability and the highest standard of expertise for 24/7 Real-Time Customized Logistic Solutions.

WorldTrans Cargo is committed to offering its cargo clients real time follow-up of cargo movements and improved track and trace capabilities from acceptance of shipments to delivery at the final destination. We aim at providing the best possible all-service airline representation in the air cargo market, while fully maintaining the airline's own identity and propositions.

Our adherence to the highest standards and performance evaluation in supplying advanced logistics solutions, reliable and measurable services and feasibly effective transportation programs enhances business opportunities for our clients.

Sales & Reservations
Our highly experienced and proactive sales teams will help achieve your goals by carrying out a wide variety of sales activities that include::

  • Existing customer retention
  •  New customer development
  •  Targeted sales campaigns
  •  Contract negotiation
  •  Local and international trade show representation
  •  Special promotions, road shows and workshops
  •  Educational and incentive tours
  •  Kickback programs
  •  Comprehensive sales reporting

Marketing
With an in-depth knowledge of the business and social cultures of the countries in which it operates, WorldTrans Cargo is ideally suited to carry out all your marketing requirements such as:

  • Preparation of local business plans
  • Press release and local cargo media advertisement
  • Marketing evaluations and proposals
  • Identifying and developing new long term business Branding and customer events
  • Local and international market surveys
  • Customer management (CRM)
  • Direct Mailings
  • E-Commerce

Operations
Operations is the heart of our business with professional and trained personnel to offer:

  • Dedicated customer service and reservations team
  • Export and import document handling
  • Manifest and NOTOC preparation
  • Data entry and IMP messages
  • Build-up supervision
  • Weight and balance
  • Flight plan
  • Supervision at aircraft
  • Document pickup and delivery at aircraft
  • Tracing and claims

Accounting
WorldTrans’s professional financial and accounting systems provide the following services:

  • Provision of bank guarantees
  • Billing and collection services
  • Operation of customized billing and payment systems IATA CASS, warehouse billing etc.
  • Timely remittance of monies due
  • Preparation and provision of required sales and accounting reports
  • Refund processing
  • Customer enquiries

Advertising
Advertising campaigns can be tailor-made to include all, or some, of the following:

  • Printed materials in Vietnamese
  • Posters and billboard advertising
  • Releases
  • Brochures
  • Website design and internet advertising
  • Translation services

PR
To ensure the best public relations and optimal exposure for your company we provide the following services:

  • Acting as your spokesperson and local liaison
  • Developing and fostering relations with local journalists
  • Press releases and conferences
  • Product launch events
  • Press familiarization trips
  • Special events handling
  • Monitoring of the local press
  • Membership in applicable organizations

Legal Service
Some of the legal services with which WorldTrans can assist are:

  • Compliance to local currency regulations
  • Compliance to local trading regulations
  • Name and logo protection
  • Legal negotiations with various authorities
  • Preparation of legal documents both prior to commencement of operations and on an ongoing basis as needed
  • Customer claims Airline claims

WorldTrans Worldwide Aviation Services